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Privacy Policy

1. Introduction

Welcome to HubCentral (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit our website (https://hubcentral.com.au/) or use our services, including eCommerce solutions and professional services.

By accessing our website, you consent to our data practices. If you do not agree, please discontinue use of our services.

2. Data We Collect

We collect and process the following types of personal data:

  • Personal Identifiers: Name, email address, phone number, shipping and billing addresses, and company details.
  • Payment Information: Transaction details (processed via third-party payment gateways). We do not store payment details.
  • Technical Information: IP address, browser type, cookies, device data, and analytics tracking.
  • Marketing Data: Newsletter subscriptions, communication preferences, and interactions with marketing content.
  • Customer Support Data: Information related to inquiries, requests, and service interactions.

We collect this data through website interactions, account registrations, eCommerce transactions, marketing campaigns, and customer support requests.

3. How We Use Your Data

We process your data to:

  • Provide and improve our eCommerce and service offerings.
  • Process transactions, fulfill orders, and manage customer accounts.
  • Respond to inquiries, provide customer support, and send important service updates.
  • Send marketing communications, promotions, and updates (only with user consent).
  • Ensure security, detect fraud, and comply with legal obligations.

4. Legal Basis for Processing (GDPR, CCPA, and Australian Privacy Act Compliance)

Under the GDPR (for EU/EEA users), CCPA (for California residents), and Australian Privacy Act, we process data based on:

  • Consent: When users provide explicit consent for marketing or data processing.
  • Contractual Obligation: To fulfill purchase agreements or service contracts.
  • Legal Obligation: Compliance with tax, fraud prevention, and data retention laws.
  • Legitimate Interest: Improving services, enhancing security, and performing business operations.

5. User Rights & Compliance Policies

GDPR Rights (For EU/EEA Users):

  • Access & Correction: Request a copy of your personal data or correct inaccuracies.
  • Data Deletion: Request removal of personal data unless legally required for retention.
  • Objection & Restriction: Opt out of direct marketing and restrict certain processing activities.
  • Data Portability: Receive a structured, machine-readable copy of your data.

CCPA Rights (For California Residents):

  • Right to Know: Request details on the personal data we collect.
  • Right to Delete: Request deletion of personal data (subject to legal exceptions).
  • Right to Opt-Out: We do not sell personal data, but users can opt out of data tracking.
  • Right to Non-Discrimination: You will not be denied services for exercising CCPA rights.

Australian Privacy Act Compliance

For Australian users, we comply with the Privacy Act 1988 and Australian Privacy Principles (APPs), ensuring transparency in data collection, usage, and protection. Users may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au for complaints.

To exercise any of these rights, please contact us from here

6. Data Security & Storage

We use encryption, secure payment gateways, firewalls, and access controls to protect personal data. We retain data only for as long as necessary to fulfill business, legal, and compliance obligations.

7. Cookies & Tracking Technologies

We use cookies, analytics tools, and third-party tracking services to personalize experiences and improve website functionality. Users can adjust cookie settings in their browser preferences.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of revised terms.

9. Contact Information

For further information, contact us from here.